Frequently Asked Questions
FAQs
We specialize in a wide range of ceramic tableware products, including dinnerware, mugs, plates, bowls, and more. Our extensive experience allows us to offer various styles and designs, catering to diverse needs and preferences.
Absolutely! We offer both OEM and ODM services, allowing us to customize and design ceramic products that align perfectly with your brand's specific requirements and aesthetic. Whether it's a unique shape, design, or color scheme, we can tailor our products to your exact needs.
Yes, we have over 20 years of experience in exporting our products globally, including to clients in North America. We understand the nuances of different international markets and ensure our products meet the highest standards of quality and design for our global clientele.
Our 30 years of experience in ceramic production is the foundation of our quality assurance. We implement strict quality control processes at every stage of production in our expansive 20,000 square meter facility. Each item is meticulously crafted and inspected to ensure it meets our high standards.
Yes, our team is equipped to assist you through the entire design process. We can help bring your ideas to life, from initial concept to the final product, ensuring the design aligns with your brand's image and objectives.
Absolutely. All our ceramic tableware products are manufactured following strict safety standards, ensuring they are food-safe and suitable for both commercial and personal use. We have passed a variety of certifications, such as FDA, LFGB, TUV, etc.
The lead time for an order can vary based on the specifics of the project, such as the quantity and customization details. However, we strive to complete orders as efficiently as possible without compromising on quality. Please contact us with your project details for a more accurate timeline.
Yes, we understand the importance of quality assurance. We can provide samples of our products for your review and approval before proceeding with a full order.
We are committed to sustainable practices in our manufacturing processes. We continually assess and improve our methods to minimize environmental impact, including the efficient use of resources and responsible waste management.
Yes, most of our ceramic products are designed to be microwave and dishwasher safe, providing convenience and ease of use. However, we recommend discussing specific requirements with us to ensure the products meet your exact needs.